Wellav provides not only cost-effective and reliable products but also tailor-made professional technical supports for our customers.
Wellav offers comprehensive Service Level Agreements (SLAs) to satisfy our customers’ needs.
You can download detailed datasheets of our products to help you decide.
Wellav offers introductory videos to help our customers better understand our company and products.
24X7 fast response services via e-mail/telephone;
Technical consulting and system integration advice;
Remote diagnosis/system configuration (via Internet);
On-site system installation, set up, training and problem solving;
Hardware repair, replacement and RMA services
Software and firmware upgrade;
International Business
E-mail: service@wellav.com
Tel: +86-752-2760230
Asia: Asia_support@wellav.com
Europe: EU_support@wellav.com
CIS(Russian): CIS_support@wellav.com
Latin America: LA_support@wellav.com
Wellav offers Service Level Agreements (SLAs) to our customers to satisfy their needs. Generally, Wellav’s SLAs include:
Standard Warranty Wellav offers a 12-month warranty on all products. As long as their products are under warranty, customers can enjoy completely free services including software upgrade, dedicated technical support, defect hardware repair or return. |  |
| Extended Warranty When the 12-month warranty expires, customers can extend the warranty by another 6, 12, 18, 24 months. This way, they can resume their privilages. |
Paid Services Even if an end-of-sale or end-of-life product’s warranty runs out, customers are still able to enjoy Wellav’s professional support with a resonable amount of fee. Please contact your dedicated service representitive for more information. |  |
+86-0752-2760230
marketing@wellav.com
No.1, Shunchang Road, Huinan Hi-Tech Industrial Park, Zhongkai Hi-Tech Development Zone, Huizhou, Guangdong, China 516025
©2004-2021 Wellav Technologies Ltd. All rights reserved. *The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
